Have you be injured by a defective product? If faulty goods have caused harm to you or a loved one, you may be entitled to make a claim for compensation. Slater and Gordon are leading product liability solicitors, offering a No Win No Fee service to the majority of our clients.
Broadly speaking, product liability claims arise when someone has been injured by a faulty product. Yet it isn't simply a lack of testing or an intrinsically dangerous product design that leads to product liability injury compensation claims. Other common reasons for injury claims arising from defective products include:
A manufacturer failing to recall a product it knows is faulty
Contamination that occurs during manufacturing
Failure to display a necessary warning on a product
Importantly, manufacturers can't escape responsibility just because a product comes with terms and conditions or a contract that exonerates them of all blame for injuries or any other losses.
There is such a wide variety of different products on the market coming from all over the globe, so the list of defective products can be endless. We have dealt with everything from contaminated cosmetics and sofas covered in illegal fungicide, through to electrical goods exploding and causing burns.
Every product must be of satisfactory quality, fit for purpose and as described. Whether it's you or a loved one who has been injured, you should talk to us about making a product liability compensation claim.
What sort of injuries can be covered by a product defect claim?
Manufacturers have a duty to test the products they sell to ensure that they are both safe and fit for purpose. When a company has been negligent in design, testing or manufacture, serious injuries can occur.
Slater and Gordon has acted for injured parties in a wide range of product liability cases. Examples of defective product injury cases we have dealt with in the past include:
A broken arm caused by falling off a defective ladder
Poisoning caused by contaminated food bought in a shop
Burns caused by electrical goods breaking or catching fire
Scarring caused by contaminated or untested cosmetics
Hair loss and scarring caused by defective hair products used in salons
If you or a loved one has been injured due to any faulty product - from a ladder to a lipstick - you may be able to make a defective product compensation claim on a No Win No fee basis.
Who is liable in a product defect claim?
If you've bought something that's faulty, but hasn't caused an injury, you have every right to return it to the shop it came from and ask for a refund or replacement under the Consumer Rights Act.
Where a faulty product has caused an injury, you can seek redress and compensation from the manufacturer, under the Consumer Protection Act 1987. There are cases in which the shop may also be at fault for the injury.
Overall, Slater and Gordon provided a very good service to me. From the first phone call through to the last correspondence they were so helpful and understanding towards me. Always listened to me and acted on my wishes. Would definitely use them again!
Client testimonial (Personal Injury)
Excellent staff! As well as keeping me well informed at all times on my claim, the communication was first class. Staff should be commended on their work commitments and service to public.
Client testimonial (Personal Injury)
I would like to say a big thank you to you and your team for an outstanding job, and I will be advising everybody to use you. Once again, thank you.
Client testimonial (Personal Injury)
Why should I choose Slater and Gordon’s product liability solicitors?
We all expect the products we purchase to meet certain standards; to be safe to use and not present any unnecessary risk of harm due to negligence on the part of the manufacturer. Yet defective products still end up in our shopping baskets and homes, causing injuries and unnecessary risk.
No one should have to suffer due to a defective product, and when the worst does happen, you could be entitled to make a product liability claim. Our industry-leading team of solicitors have earned top ranking from independent legal guides (Chambers and Partners, and the Legal 500), as well as esteemed accreditations from the Association of Personal Injury Lawyers (APIL).
We know that moving forward involves more than just legal advice and compensation, which is why we work closely with medical professionals to determine the impact of your injuries long-term and identify any additional support and rehabilitation you may need.
We’re no win no fee specialists, meaning there’s no financial risk when making a claim for an accident at work or in a public place.
Talk to the experts
We have teams of legal experts who specialise in representing those who’ve suffered injuries as a result of accidents at work and in public places.
Tailored advice
As specialists in accidents at work and public places, we'll ensure your case is dealt with swiftly, whilst ensuring you receive the maximum compensation.
Your local law firm
We’re a reputable National law firm with expert lawyers in local areas across England, Scotland and Wales.
Speak to one of our personal injury solicitors today
How much compensation could I receive for a product liability claim?
Every injury claim is different, and the amount of compensation you're likely to receive will be dependent upon the seriousness of the injury, as well as how much it might affect your ability to work in the future, and the cost of any rehabilitation.
However, we take most product liability claims on a No Win No Fee basis and seek interim payments to help you avoid hardship if you are prevented from working by your injuries.
How long does it take to make a product liability claim?
It can be difficult to say from the outset how long a claim may take, as there are several different factors that can influence how long the claims process takes. For example, one of the most significant factors will be how quickly ‘the other side’ admits responsibility for your accident. Only once this has been established can we begin to negotiate the amount of compensation owed.
Our solicitors always work hard to ensure the claims process runs as smoothly and efficiently as possible and will keep you fully informed of the progress we are making. To discuss your case in more detail, and learn how much compensation you could be owed, speak to a member of our team today.
Can I make a No Win No Fee product defect claim?
The majority of our personal injury claims are funded by a conditional fee agreement, otherwise known as a No Win No Fee agreement.
This means if you lose your case, you won’t have to pay any fees and therefore, there’s no financial risk to you. You can learn more about making a No Win No Fee personal injury claim here.
Overall, Slater and Gordon provided a very good service to me. From the first phone call through to the last correspondence they were so helpful and understanding towards me. Always listened to me and acted on my wishes. Would definitely use them again! Client testimonial (Personal Injury)
Excellent staff! As well as keeping me well informed at all times on my claim, the communication was first class. Staff should be commended on their work commitments and service to public. Client testimonial (Personal Injury)
I would like to say a big thank you to you and your team for an outstanding job, and I will be advising everybody to use you. Once again, thank you. Client testimonial (Personal Injury)