Do you have a complaint?
We may be able to resolve your issue immediately by answering a few questions.
Answering these quick questions should take no longer than 1-2 minutes and if we aren't able to resolve your issue immediately, you can still submit a complaint directly.
How can we help?
What is the nature of your complaint?
What area of law?
If you still wish to file a complaint you can do so below. Please clearly detail the reasons for your complaint and the desired outcome so that we can resolve this for you as quickly as possible.
Submit a complaint directly
Use our online form to submit a complaint
Submit a complaintOur Client Care team is available
9:00 to 12:00 and 13:30 to 16:30 (closed Wednesdays and weekends)
Call us now on: 0800 740 8596
Or you can write your complaint to us by postage to the below address:
Client Care, Slater and Gordon Lawyers
The Plaza, 100 Old Hall Street, Liverpool, L3 9QJ
Complaints policy
Slater and Gordon Lawyers issues and complaints policy. To view a copy of our policy, and for details of how to contact the Legal Ombudsman, please click on the relevant link below: